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SpecialisedWorkplaceCatering WELCOMEBREAKFASTQUICKBAGELHEARTYLUNCHREFRESHINGTEACOFFEEBOOSTRESTANDREFUELMEETINGPLACESKINNYLATTEINFORACHATBACONROLLSUGARBUZZTIMEOUTFRESHSALADCATCHUP...CAFECULTUREINTHEWORKPLACE OURFOODthereisnolovesincererthantheloveoffoodGeorgeBernardShawABOUTUSThebestlocallysourcedproducecookedsimplyandservedwithagoodsliceofinnovation.OURPEOPLEWebelieveourbusinesshasauniqueculturewherepeopleatalllevelscontributenewideas.051321 Employeesappreciatelocallysourcedreshwell-preparedoodanddrinkintheirplaceowork.Theyrespondtoariendlyandwelcomingatmospherepersonalserviceandasmiletheyworkmoreefectivelyaterarelaxingbreak.Thesearethecorevalueswhichcharacteriseourbusinessandwhichhavehelpedusgrowsincewestartedoutin1998.AtAlbacorewehaveestablishedareputationorprovidingantasticoodandservicetailoredtomeet-andexceed-theexpectationsoeveryclientandcustomer.Weenjoymakingeachstafrestaurantacreativeandrelaxingplacetoeatwithgreatoodanddrinkpreparedromtheverybestingredients.Wedemandsustainabilityandthereductionooodmilesineveryserviceweprovidewepurchaselocallyorganicallyandethicallyasamatteroprinciple.Wearededicatedtotheideathatyourstafcaorrestaurantshouldreectthevaluesoyourorganisationwithapartnershipresultinginlastingbenetsoryourpeopleandyourbusiness.ReadonormoreaboutjusthowwedoitNicolaHarrisonNicolaHarrisonAlbacoreSalesDirector04 ABOUTUSThebestlocallysourcedproducecookedsimplyandservedwithagoodsliceofinnovation. IVEBEENGIVENTHEABILITYTOPURCHASEFANTASTICPRODUCEATTHEBESTPRICEANDTHESUPPORTFROMHEADOFFICEHASBEENEXCEPTIONAL.INOWFEELPROUDOFMYACHIEVEMENTSANDRECEIVERECOGNITIONTHROUGHINCREASEDSALESANDHAPPYCUSTOMERSHeatherMacIverChef Albacoreisawell-establishedowner-managedcontractcateringcompanybasedinScotlandscapitalcity.Oursuccessmeansthatwearewell-resourcedandhavereinvestedinourbusinessinourpeopleandourinfrastructuretoensurethatweprovidethebestpossiblelevelsofservicetoourclients.RealFoodWebelieveinsourcingthebestlocalproducecookingitsimplyandservingitwithair.WeprovideeveryAlbacorechefwithallthesupporttheyneedthroughourwealthofknowledgeaboutfoodourcloserelationshipswithlocalsuppliersandourcommitmenttotheverybestqualitymeatshpoultryvegetablesandbakeryproductsavailablefromScotlandslarder.RealPeopleWecanonlyprovideoutstandingfoodandserviceifourpeoplearepassionateaboutwhattheydo.Sowearecommittedtotrainingourteamsusingourwide-rangingexpertiseandresourcesdevelopingskillsandknowledgeinallareasofourbusiness.Ourlocalbasemeanswecanspendtimewithouremployeesleadingtrainingadvisingandencouraging.Eachon-siteteamisgivenallthesupporttheyneedtomakedecisionsabouttheirownmenusbasedontheuniquecultureandrequirementsoftheirorganisation.RealValueOurapproachatAlbacoreistopresentrealisticoperationalandnancialproposalswhichensurethatyourchoiceofcatererleadstodelightratherthanbrokenpromisesanddisappointment.Asanindependentowner-managedcompanywegroworganicallythroughreferralsandenjoyareputationintheindustryasthemostrespectedindependentcontractcatererinScotland.GettingtoKnowUs07AboutUs ScottFraserisAlbacoresdevelopmentchef.OverthecourseoftheyearheorganisesawholeseriesofeventstoengagebothchefsandclientsinasubjectwhichisnotjusthisworkbutalsohisfavouritepastimefoodEnthusingandinspiringourchesisanhugelyimportantpartomyrole.Everysixmonthswevisitalocalrestaurantgivingthechesanopportunitytosampleinnovativemenusandsparksomenewideas.Thisissoimportantorclienthospitalityasitensuresthatwekeepupwiththelatesttrendsandcanofertheequivalentmenusinhouse.Wealsogivenewchestheopportunitytovisitdiferentkitchenstoworkalongsideourcheteam.Theretheymeetourphilosophyoreshlocalingredientssimplycookedandpresented.CatchsomeofScottsenthusiasm.TryhisrecipeforFishPie...08ShimmeringmackerelfromMusselburgh.SweetpollockfromFraserburgh.FreshchivesandparsleyfromLongforgan.Placeinanovendishwithsomezestylemonsaltandpepper.JustcoverwithsomenaughtyFifesinglecream.ThenmashsomeouryEastLothianpotatoeswithsomecreamyLockerbiebutterandspoonoverthetopofthesh.GrateonsomenuttyMullcheddarandbakeinamoderateovenfor35minutesuntilgoldenbrown.ServewithsomesucculentScottishasparagusfromMyretonFarm.ScottsFishPieAboutUs ONEOFTHEHIGHLIGHTSOFMYYEARISTHEANNUALVISITTOTHETASTEFESTIVALANEVENTARRANGEDFORCHEFMANAGERSANDCLIENTS.ASWELLASHAVINGTHEOPPORTUNITYTOSAMPLETASTERDISHESFROM20OFEDINBURGHSTOPRESTAURANTSWECANSAMPLETHEOFFERINGSFROMUPTO100SPECIALITYFOODANDDRINKSUPPLIERSSUCHADELICIOUSROUTETONEWIDEASScottFraserDevelopmentChef WEPROVIDEHOSPITALITYANDWORKPLACERESTAURANTSFORSOMEOFTHELARGESTANDMOSTPRESTIGIOUSCOMPANIESANDBUSINESSESINSCOTLAND.THEYINCLUDELEADINGBANKSWHISKYDISTILLERSEDUCATIONANDRESEARCHORGANISATIONSANDMORE. OurcorebusinessistoproviderestaurantsandcafesinworkplacesacrossScotland.Eachoperationiscarefullytailoredtomeettheneedsandaspirationsofyourbusiness.Wetakealltheresponsibilityforthecateringoperationonyourbehalf.ThisincludesProvidingvariednutritiousandhealthymenusforbreakfastlunchandhospitalityservicesRecruitingdevelopingandtrainingthecateringteamManagingpayrollandassociatedinsurancesandtaxationholidaysabsenceandallhumanresourcesmattersEnsuringallhygienehealthandsafetylegislationrequiredbylawiscoveredTraininginfoodqualityhealthandsafetyhygienecustomerserviceandcashandstockcontrolManagingthesupplyandcontrolofallfoodbeveragecleaninganddisposableproductsfromreputablesupplierswhichhavebeenauditedforduediligenceandawarenessofsustainabilityandtheenvironment.OutstandingWorkplaceRestaurants11AboutUs OurClientsAlloourclientsarebasedinScotlandandchoseAlbacoreastheirpreerredcateringpartner.Pleasecallusortheircontactdetailsandwecanputyouintouch.WeknowtheyllbedelightedtotellyouaboutusOurmarket-leadingportoliooclientsspansanumberosectorsincludingbankingandnancialservicesmanuacturingdistillingproessionaleducationandresearch.WealwaysaimtosurpassourclientsexpectationsTheroutewetakeistoofervarietyandvalueormoneymaintainingastructuredrameworkocontrolandcultivatingahighlymotivatedserviceteam.Itisnotourintentiontogrowourbusinessatasignicantratebuttocomplementandaddtoourexistingportolio.Ouraimistoprovideeachandeveryclientwithaqualityoservicethatgenuinelyexceedsanythingelseavailableinthemarkettoday.12AboutUs OURFOODthereisnolovesincererthantheloveoffoodGeorgeBernardShaw Thatsourrecipeorgreatood.Albacorehasalwaysbelievedinusinglocalproducersandeatingoodinseasonwhenitisatitsbest.WeknowthatScottisharmersandgrowersofersomeincredibleproducewhetherthatistopqualityhighwelaremeatsustainablycaughtshorsparklinglyreshruitandvegetablessowhylookelsewhereTakeSomeFreshIngredients15OurFood OURCHEFSCOOKYOURFOODEVERYDAY.THATISWHYWEENCOURAGETHEMTOVISITSUPPLIERSTOEATINLOCALRESTAURANTSTAKETHEMONFORAGINGEXPEDITIONSANDABOVEALLNURTURETHEIRLOVEOFHOSPITALITY. MakingadiferenceintheworkplaceWeputthehealthandwellbeingoourcustomersatthetopotheagenda.Ourhealthyeatingpolicyisbasedaroundtheideaochoicewedontdictatetoourcustomershoweverwedooferinormationthatpromoteshealthychoices.ManyoourclientsarecommittedtotheHealthyWorkingLiestyleAwardandwearehardatworktosupportthem.HealthycookingandplanningAllourcookingiscarriedoutwithhealthyeatinginmind.WerecognisethelinksbetweendietnutritionandpreventablediseaseandpaycloseattentiontotheguidelinesonthehealthScotland.comwebsite.Ournutritionaltherapistisinvolvedinmenuplanningtoensureagoodnutritionalbalanceoreverymenu.Weactivelyreducelevelsoatsaltandsugarintheoodsweprepareincreasedtheuseoruitvegetablesricepastascerealsandbreadandrewardcustomersbyoferingavarietyovegetablesorsaladwhichcanbeincludedwithinthepriceoameal.HealthyextraAndweliketotakeitalittleurther.InalloourcontractsweensurethatonedishadaypaysextraconsiderationtoourHeathyEatingpolicy.Thiscouldbeadishthatinthepastwasdeemedunhealthy-butwithachangeocookingmethodsandsomehealthieringredientswecantransormitintoahealthiermenuitem.HealthyLiestyle17OurFood Welookafteroursuppliers.Andtheylookafterus.Itsoundssosimple.Butyoudbesurprisedhowmanypeoplejustdontgetit.SohowdoesitworkWedealmostlywithsmallandlocalindependentsuppliers.Theyrefriendsaswellasbusinesspartners.Theyprovidehighqualityfoodsandconsistentlyexcellentservice.Wepaythemontime.Theypulloutallthestopsforusdayindayout.Everybodyshappy.Especiallyourcustomers.JKThomsonFishmongerbasedinEastLothianWevalueoursuppliersasmuchastheyvalueus.Longtermrelationshipsandtrustleadstobetterqualityofsupply.JKThomsonisagreatshmongerthathassuppliedAlbacoreforveyearswithlocallysourcedshandshellsh.Theyunderstandourbusinessandweunderstandtheirs.Ourchefsvisittheirpremisesandtheirboatsandvaluethepersonalrelationshipthathasbeenbuiltbetweenthetwocompanies.Thereisnobetterfeelingforachefthantoknowexactlywheretheshtheyareservinghasbeenshedfromandthatthesupplierissensitivetothelongtermsustainabilityoftheoceans.BehindtheScenesSourcingshfromsustainablestocksissomethingweareverypassionateabout.Webelievethatthefutureofourindustryreliesverymuchonsupportinginitiativeswhichfocusonensuringthatshinggroundsaremanagedproperlysothatthepreservationofkeystocksbecomesparamount.WeknowthatAlbacoreholdthesebeliefsaswell-thatiswhyourrelationshipisstrongSupplierfocus...JKThomsonOurFood18 Cofeeculturehasitsoriginsintheearly16thcenturycofeehousesoArabiawheremenwouldgathertosocialiseandplaygames.AscofeespreadtoEuropeAsiaandtheAmericassotoodidcofeeculture.IntellectualsvisitedthecofeehousesoEuropedebatingthewaysotheworldandbrewingrevolutions.Todayscofeecultureincofeehousesandcofeeshopsotenincludescomortableseatingriendlyserviceandwirelessinternet.Itevenpercolatesintotheworkplacewithmoreandmoreorganisationschoosingtohavemeetingsintheirworkplacecaorrestaurant.Cofeeculturedifersdependingonwhereyouareintheworld.InEthiopiayoumightbeinvitedtoaveryelaboratecofeedrinkingceremonythatlaststwohoursormore.InGreeceyouremorelikelytobeservedacoldcofeedrinkthaninothercountries.AndweBritishstilldrinkmoreinstantsolublecofeethananyoourEuropeancounterparts.Letsmeetforacoffee...OurFood20 OURPEOPLEWebelieveourbusinesshasauniqueculturewherepeopleatalllevelscontributenewideastothewayweworkandtheproductswesell.Ultimatelyweknowthisiswhatwilldelightyourpeople. PROVIDINGANOUTSTANDINGCATERINGSERVICEINYOURWORKPLACECANMAKEAREALDIFFERENCETOYOURBUSINESS.YOUREMPLOYEESWILLBENEFITANDSOWILLTHEBUSINESS. RecruitandretainstafRecentsurveysclearlyshowthattheprovisionoinhousecateringacilitiesisregardedasoneothemostimportantperksbyemployees.CreatetherightimpressionAwell-presentedandmanagedstarestaurantorcasaysagreatdealaboutyourbusiness.Itmakesapositivestatementtostaandprovidesvisibleevidenceothecompanyculturetoexternalvisitors.MeetovercofeeArelaxedcaatmosphereisidealormanytypesomeeting.Coeeandconversationinasocialsettingcanostergoodcommunicationshelppeoplemakeexcellentdecisionsandgetthejobdone.BemoreefectiveReducethetimespentonthecoeerunbybringingthecoeebarintoyourofce.Boostmoralewithlower-than-retailtaris.Providehealthystimulatingmenuchoicesandseeyourstaworkmoreeectivelyaterlunch.OferhospitalityEntertainclientsonthepremisestocreateapositivemessageaboutyourbusinesssavetimeandcontrolalcoholconsumption.Sensitivebusinesscanbediscussedinprivateandpositiverelationshipscandevelop.DelightingYourPeople23OurPeople WehavedevelopedandnurturedanexceptionaloperationsteamwithexperienceinsomeothenestrestaurantsandcateringcompaniesacrossScotlandandtheUK.Werecruitindividualswithapassionorexcellencearelentlesseyeordetailandaloveooodandcustomerservice.Forexamplewerecentlychoseanewteammembertobringpreviousexperienceooperatinghighstreetbrandedcofeebarsandrestaurantsaddinguniqueairandstyletoourmarketingandmerchandising.Weretainthebestpeoplesimplybecausewehavesuchanoutstandingreputationinoureld.Employeesatworkcanchoosewheretheyeatsoweworkhardwithouroodoferandcustomerservicetowinandkeeptheircustom.EmployeesatworkcanchoosewheretheyeatsoweworkhardwithouroodoerandcustomerservicetowinandkeeptheircustomWethinkabouteveryreciperomourcustomersperspectiveWeensureallhygienehealthandsaetylegislationrequiredbylawisanimportantresponsibilityWeprovidetraininginoodqualityhealthandsaetyhygienecustomerserviceandcashandstockcontrolmeansproessionalismandefciencyWemanagethesupplyandcontroloalloodbeveragecleaninganddisposableproductsromreputablesupplierswhichhavebeenauditedorduediligenceandawarenessosustainabilityandtheenvironment.OurPeopleOurPeople24 PEOPLEAREATTRACTEDTOWORKFORALBACOREBECAUSETHEYENJOYWORKINGINPARTNERSHIPWITHTHECLIENTFACILITIESTEAMPROVIDINGFRESHCREATIVEFOODANDBEINGGIVENTHEOPPORTUNITYTOINNOVATEWITHNEWTRENDSANDPRODUCTS. ALBACOREHASRECOGNISEDMYPOTENTIALANDCOMMITMENT.ITSTHEPLACETOBEIFYOUWANTTOLEARNPROGRESSANDGROWYOURSKILLSAbbyThompsonChef WeareextremelyproudoourpeopleatAlbacore-aullytrainedteamomanagerschesbaristasandcateringassistants.Theircommitmenttodevelopingtheircratandserviceskillsmeansyourstafcanbedelightedonadailybasiswiththelocallysourcedreshlypreparedmenusservedwithrealpassionandasmile.OurtrainingpackageswhichlinktoScottishVocationalQualicationsaredesignedtoincreasethecondenceotheindividualandconsequentlytheircreativityandinnovationbothinthekitchenandrontohouse.Whatevertheirroleeveryindividualiscapableodevelopingtheirskillsonanongoingbasisthroughregularassessmentsandtrainingtailoredtotheirspecicneeds.Allnewemployeesundertakeacomprehensiveinductionprogrammeprovidingtheoundationsortheirsuccessulcareerwithus.Ourexceptionallylowemployeeturnoverisduetoourcultureolisteningunderstandingandrecognisingeachindividualsuniquestrengthscapitalisingonthiswhenopportunitiesorpromotionarise.Justtalktoanyoneoouremployeestohearotheirexperience.TrainingForEveryone27OurPeople Ouroperationalsystemsaredesignedwithsustainabilityreductionofourcarbonfootprintandmanagingthewasteweproduceattheforefrontofeverydecisionwemake.Oursuppliershavebeeninstrumentalinsupportingourpassionforthisimportantcommitmentforthefuture.WepromotesustainabilitybyAuditingoursuppliersontheircommitmenttosustainabilityKeepingouroodoerseasonalAlwaysbuyinglocalwheneverpossiblePurchasingorganicandFairtradeproduceRecyclingoodcardboardpapercansplasticandglassRecyclingcookingoilCompostingourcoeegroundsWeinvolveouremployeesinregularenvironmentalorumsinvolvingtrainingonsustainabilityWearepassionateaboutlocallysourcingoodsandbuildingpartnershipswithsustainablesuppliersWerecycleeverythingthatisrecyclableWeusealternativematerialsasotenaspossibleWeoernon-disposablechinafatwareandglassware.WechoosesupplierswithhybriddeliveryvehiclesorthoseusingbiouelsWepromotevoluntaryworkwithinthelocalareatosustaintheenvironmentandencouragepositiverelationshipswiththecommunitySustainabilityOurPeople28 MORETHANEVERBEFORETHEREISAGLOBALUNDERSTANDINGTHATLONGTERMSOCIALECONOMICANDENVIRONMENTALDEVELOPMENTWOULDBEIMPOSSIBLEWITHOUTHEALTHYFAMILIESCOMMUNITIESANDCOUNTRIES.GroHarlemBrundtlandPoliticianandPhysician AlbaBusinessCateringLtd21LansdowneCrescentEdinburghEH125EHT01315351046Einfoalbacatering.co.ukWalbacatering.co.uk WELCOMEBREAKFASTQUICKBAGELHEARTYLUNCHREFRESHINGTEACOFFEEBOOSTRESTANDREFUELMEETINGPLACESKINNYLATTEINFORACHATBACONROLLSUGARBUZZTIMEOUTFRESHSALADCATCHUP...CAFECULTUREINTHEWORKPLACE AlbaBusinessCateringLtd21LansdowneCrescentEdinburghEH125EHT01315351046Einfoalbacatering.co.ukWalbacatering.co.uk